To ensure your security system operates at peak performance, regular servicing is essential. For hardwired systems, we recommend servicing every 2–3 years to replace batteries and maintain optimal functionality. Wireless systems require more frequent attention, ideally every 12–18 months.

If you notice a fault or experience any issues outside these intervals, we strongly advise contacting one of our skilled technicians for immediate assistance. Proactive maintenance ensures your system remains reliable and ready to protect when you need it most.

Back-to-base monitoring is a cost-effective and vital service for those prioritising the safety of their family, home, or business. Operated by highly trained professionals available 24/7, this service ensures immediate action when an alarm is triggered.  

In the event of an alarm—whether due to a burglary, fire, medical emergency, or panic situation—our control room operators swiftly notify you and coordinate the appropriate response. Depending on the situation, they will dispatch the nearest patrol officer, contact emergency services, or alert you to take action.  

Beyond responding to emergencies, the control room monitors your system for potential issues, such as mains power failures or backup battery malfunctions, ensuring your security setup remains reliable at all times. With Barwon Security’s back-to-base monitoring, you can trust that your safety is always in expert hands.

Follow the simple steps found in video format in our Security and Monitoring tab.

Yes! Our security systems offer convenient remote access options, enabling you to control and monitor your alarm system, door locks, and even roller doors from your smartphone or other smart devices. These features provide added flexibility and peace of mind, allowing you to secure your property or respond to situations anytime, anywhere.

With remote access, you can:

Arm or disarm your alarm system.

Unlock or lock doors for family members or guests.

Open and close roller doors as needed.

Such capabilities integrate seamlessly into smart home systems, offering unmatched convenience and enhanced security for your home or business.

Absolutely! All our camera installations include a connection from the recorder to your internet router to ensure smartphone connectivity. However, clients must have internet connection to allow this to happen. 

Unfortunately, we cannot do this as we take great pride in providing nothing but state-of-the-art products and services. 

Barwon Security accept no responsibility of functionality and warranty of owner supplied systems.

Your alarm system comes with a battery backup, so your alarm will continue to run. Regarding CCTV systems, we can offer an uninterrupted power supply, so the system can continue to record even when the power is out.